How important is customer retention? Is it worth investing resources to improve customer retention? Many businesses make the unfortunate mistake of placing all their focus on gaining new customers. However, research and experience has shown time and time again,...
The market in China is sought after by many entrepreneurs but has been historically proven to be a tough nut to crack. However, Australian duo Teresa Truda and Zia Word have obtained $50,000 worth of funding from Chinaccelerator (an accelerator program based in...
How important is customer service to your eCommerce business? The answer: a lot more than you’d believe. Traditional brick and mortar stores often emphasise the importance of customer service – and it should be no different online. In fact, we would argue...
Australian start up “Shoes of Prey” appears to be in a difficult situation, with attempts to secure new funding. Founded in 2009, the Australian start-up showed great promise, introducing a new way for women to shop for shoes online. They offered a...
While globalisation has been rapidly growing for the past decade, it seems this trend is accelerating as business owners realise that there are more opportunities overseas. For example, approximately 84% of small business firms are already present in the United States...
With all the overnight millionaire success stories that we hear about online, you may have been tempted to try starting a business online. After all, who wouldn’t want the lifestyle of being able to travel where ever, whenever you want, while making money while...
For many business owners, collaboration removes the daunting concept of doing everything on their own. From finances to service and logistics, setting up and running a business takes numerous skill sets, which makes a more collaborative approach to business growth an...
On Friday morning, big wigs from some of the largest brands in domestic and international shopping — names like Woolworths, Samsung, Rivers, H & M and Big W — met at a big white shed within earshot of a motorway on the scrubby fringe in Prestons, Western Sydney....
The majority of Australia banks seeking deals and investments with fintechs in the next 12 months as they continue their transformation as digital businesses. The Australian findings from EY’s 2018 Global Banking Outlook show 80% of Australian banks looking to set up...
The founding chair of FinTech Australia stepped down and Stuart Stoyan, founder and chief executive of marketplace lender, MoneyPlace, has taken over. Simon Cant is credited with founding the association in November 2015, authoring the initial call to action making...
“Our partnership with OPMC stands out for the responsiveness, ease of collaboration, and shared commitment to our joint customers. Their team is quick to address challenges and always prioritizes our joint customers’ needs, leading to innovative solutions. Working with them is seamless, thanks to their understanding and proactive approach. We’re grateful for this partnership and the positive impact it’s had on our business.”
