Global e-commerce is forecast to double to $4.1 trillion by 2020, from $1.9 trillion in 2016, as consumers in populous countries such as India and China prefer to shop online to avoid crowded malls, a KPMG survey showed on Friday. The retail industry has changed with the advancement in technology, logistics, payments and trust coupled with increasing internet and mobile access and consumer demand for convenience. Is your business ready for this monumental change? Click here to read more from the Global Online Consumer Report.