WooCommerce Anti-Fraud Plugin

Case Study: Resolving Card-Testing Fraud with WooCommerce Anti-Fraud Plugin

Overview

A WooCommerce store faced persistent challenges with card-testing fraud, experiencing frequent bursts of fraudulent transactions, sometimes exceeding 30 attempts in rapid succession. Despite attempts to configure the WooCommerce Anti-Fraud plugin, these issues continued, leading to frustration and a belief that the plugin was not effective.

The Challenge

The website was targeted by bad actors using credit card cycling to overwhelm the store with fraudulent transactions. Existing settings within the Anti-Fraud plugin were insufficient to block these attacks, causing concern about the plugin’s effectiveness and leaving the store vulnerable.

Our Approach

Upon receiving a support request, we promptly investigated and took the following steps to resolve the issue:

1. Comprehensive Analysis:

We reviewed the plugin’s configuration, transaction logs, and security measures in place, such as reCAPTCHA settings, to identify potential gaps.

2. Expert Guidance:

A personalised consultation was provided to guide the team through optimal plugin configurations. Key changes included:

  • Adjusting sensitivity thresholds to align with the store’s needs.
  • Activating features like velocity checks to prevent rapid successive fraudulent attempts.
  • Ensuring compatibility with other security tools for layered protection.

3. Proactive Enhancements:

We shared updates on recent and upcoming plugin improvements to address similar challenges more effectively, demonstrating the ongoing development and responsiveness of the solution.

The Outcome

With the recommended configurations in place, the fraudulent activity ceased immediately. The WooCommerce Anti-Fraud plugin successfully blocked further credit card cycling attempts, securing the store and instilling confidence in its performance.

Key Results

  • Zero Fraudulent Transactions: Post-configuration, the site experienced no further fraudulent attempts.

  • Improved Confidence: The team recognised the plugin’s value when configured correctly and opted to continue its use.

  • Enhanced Knowledge: Through expert guidance, the team gained a clear understanding of how to leverage the plugin’s features effectively.

Conclusion

This case illustrates the importance of tailored configuration in maximising the effectiveness of fraud prevention tools. With personalised support and proactive adjustments, the WooCommerce Anti-Fraud plugin successfully protected the store from malicious activity.

Are you ready to protect your WooCommerce store from fraud? Discover how our Anti-Fraud solutions can help secure your business!

Technologies used with OPMC integration

WooCommerce

antifraud

WooCommerce Anti-Fraud Plugin