The rise of cashless society – is your business listening to your customers?

You will often hear a small business owner complain about the banks ‘taking their cut’ of every transaction.

The cost of having a transaction machine can feel like a big expense for some businesses; and many then pass those costs onto their customers in the form of surcharges.

However, with the introduction of tap and go technology comes numerous cost-effective options available to the small business owner – and Australian customers are loving them; a recent survey by the RFI Group reveals that 32 per cent of Australians believed they could go cashless.

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